Privacy Policy

Welcome to Ah Ride & Shop.

Thank you for showing interest in using Ah Ride & Shop (‘we,’ ‘us,’ ‘our). The following is the Privacy Policy regarding your usage of the app, including:

  • The information we collect
  • How we use your information
  • How we share your information
  • Privacy practices for children under 13

By using our services or app, you agree to be bounded by the privacy practices detailed in this Privacy Policy. In addition, you agree with all the other disclaimers or policies made available to you via our website or app.

The Information We Collect

Using our service automatically adheres to providing your information. The information we collect from you includes:

  • Your name
  • Email address
  • Mailing address
  • Phone number

Other information includes the data you provide us voluntarily, such as when you:

  • Fill out forms or fields on our site or app
  • Submit online surveys
  • Use or redeem your wallet
  • Apply for jobs
  • Contact us or request service information
  • Register an account

We are not responsible for the information you provide us voluntarily and which we did not request. Therefore, you are responsible for providing us with such information.

Additionally, we may collect specific information from your browser or device by using technologies such as ‘cookies,’ ‘log files,’ ‘pixels,’ and other tracking technologies. It includes:

Device Data – web browser, device address, ID, device type, device operating software, Internet service provider, device regional and language settings.

Service Use Data – web pages, sites, or apps you install or visit just before or after the Service use, the pages you viewed, the emails and ads you clicked, products and services you viewed and purchased, along with the date and time you visited, accessed, and used them.

Location Data – IP address or data that indicates a city or postal code.

Third-Party Integrations

While using our service, you can sync your third-party accounts, including your financial accounts (e.g., bank accounts) or PayPal account, to your Ah Ride & Shop account. We use third-party integrations to facilitate this functionality. Therefore, you must authorize such a connection to connect your third-party accounts when registering your account. You can do this at connecting time or later via account settings.

You have the right to terminate this connection through your account settings.

During your app usage, you give Ah Ride & Shop and the third-party integration(s) the authority to act on your behalf to access or transmit your information from the relevant bank or other entity providing your accounts.

The received information will vary depending on the data made available by the concerned entities. Additionally, the data will include financial account information, credit account information, account transactions information, etc.

You agree that Ah Ride & Shop is not responsible for any third-party’s privacy practices. Therefore, we strongly recommend reviewing the said party’s privacy policies before connecting your third-party account(s) with your Ah Ride & Shop account.

How We Use Your Information

We use your information to provide, improve, and operate our service and business. We use your information in multiple ways, including:

  • For purposes which we notify you about and which include your consent
  • To offer, enhance, maintain, and provide service features
  • To perform actions/services requested by you, such as responding to your comments and questions
  • To analyze and understand our users’ preferences and trends that help us improve our service marketing efforts, app, and other products
  • To create and modify new features and add user-friendly functionality
  • To contact you for administrative purposes, e.g., customer service, technical notices regarding updates, policy modifications, security alerts, etc.
  • To send promotional material, offers, and messages about the services, partners, vendors, and advertisers’ activities we work with
  • To address policy breaches, threats of harm, and fraud
  • To produce and provide direct marketing, communication, content, and information about our offers, promotions, rewards, events, and services
  • To conduct research, including surveys and groups

Data Retention

Ah Ride & Shop will retain your account for a specific period after your account expires. This is to evaluate expiry until and unless you delete your account.
We will delete all your data once an account becomes inactive beyond 120 days.
We reserve the right to delete accounts and other data after 120 days of inactivity.
However, we reserve the right to retain your email address. We do this to confirm the deletion of associated data.

Children Under the Age of 13

Ah Ride & Shop is not intended for children below 13 years.

Please understand that we do not knowingly collect personal information from children aged 13 or below. Therefore, if you are under 13, please do not use or provide any information on the website or app, use its features, register, make a purchase, or request any service.

If we find out that we have unknowingly collected information from a minor, we will immediately delete all data.

Your Rights

Your personal data protection is our priority. Our set of procedures to ensure privacy protection include:
Account Deletion – you can visit your account by visiting your account settings. You can delete your personal data except for email correspondence that we retain to verify your account and data deletion by deleting your account. Your account’s data deletion process will take up to 30 working days.

Email Preferences – you can unsubscribe from our mailing list by following the instructions at the bottom of each mail. Please note that a service-oriented email or policy update, such as Privacy Policy, does not offer an unsubscribe option.

Account Information Update – you can correct, update, modify, or rectify your email/password or other personal information by visiting your account settings. You can also change the payment method or update your credit card information.

Object, Restrict, or Withdraw Consent – you can withdraw consent for processing from the situations described above.

Contact Information

For further questions and queries, please contact us at info@ahrideandshop.com